HELP + FAQ
A few good questions.
Clear answers about the brand, ingredients, origin, preparation and where to find the details that vary by product.
THE BASICS
Start here.
For product-specific ingredients, allergens, nutrition and country-of-origin information, always check the individual product page and pouch.
What is AU?
AU is an Australian collagen and bone broth brand. AU is pronounced “AY-YOU”.
Where does your collagen come from?
Our bovine collagen is sourced from Australian cattle and processed and packaged in Australia.
How is the collagen processed?
Processing begins at source in Australia using enzymatic extraction and hydrolysis to create collagen peptides.
Where does your bone broth come from?
Our bone broth ingredients use Australian animal sources. The broth is slow-simmered and dehydrated into a concentrated pantry-friendly powder.
Is every ingredient Australian?
No. The collagen and bone broth ingredients are Australian, while selected herbs, spices, coffee, cocoa or other flavour ingredients may be sourced from overseas. Check the individual product label.
How do I use AU?
Follow the directions on the pouch. Depending on the flavour, AU can be sipped, stirred into food or used in cooking.
Where can I find allergen information?
Check the individual product page and label. Ingredients and allergens can vary by flavour.
Do you make medical claims about AU?
AU is positioned as food. We avoid miracle, cure and disease-treatment language and keep product claims tied to the exact finished product evidence.